How to clean and care for AirLight Pro.
Frequently asked questions.
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1. How can I adjust the temperature and airflow?
To adjust windspeed, click on the back button (below the LCD screen). The device comes with 3 airflow levels and it can be customized in custom modes. To adjust the temperature, click on the front button (on the side where air and light comes out). You can also create your own custom mode with the AirLight Pro app.
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2. How to clean the filter?
AirLight Pro is equipped with 2 filters, one at the back and the other at the bottom of the handle. To ensure optimal performances, we recommend cleaning both filters regularly. The cleaning frequency may vary depending on the environment (air quality/dust/particles such as hairsprays). AirLight Pro is equipped with smart notifications displaying a message when cleaning is required. The device will also automatically reduce its power and eventually stop if filters gets clogged to protect the motor.
- Ensure device is turned off and unplugged when cleaning device or changing filter.
- Start with the back filter: Pull on the circular cover to pull out the filter. Remove its plastic cover by turning counterclockwise.
- Remove the bottom filter: Gently pinch the rubber at the base of the filter and slide down the filter. Free the filter from the cable.
- Clean both filters under water with soft soap, rinse thoroughly and let dry (overnight is usually sufficient).
- Put back filters in place and power on the device. If you had notification for filter cleaning, the notification will disappear after a few seconds of usage.
To know more about how to clean & care for Airlight pro watch the video.
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3. What is the warranty period?
Starting from the date of purchase, AirLight Pro is covered by a minimum international 2-year warranty, subject to the local legislation at the point of purchase. This warranty covers any defects or breakage in normal usage conditions. Please reach out consumer service center using the contact information below.
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4. If you want to know more about how to use the Air Light Pro
For more information, please refer to the user manual here.
Need more information or support? Contact our Customer Care service.
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France
Salons : 09 69 36 30 28
Clients particuliers: 09 69 39 07 01 -
Germany
(+49) 0211 4378 444
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Switzerland
(+41) 0211 4378 444
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Austria
(+43) 212 4378 444
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Spain
(+34) 900813020
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Portugal
(+351) 808202342
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Italy
(+39) 800 018 693
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Netherlands
(+31) 023 5499500
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Belgium Luxembourg
(+32) 02 210 06 78
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USA
(+1) 800-345-5012
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Canada
(+1) 800-361-1861